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ABOUT US
 
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Dongyang Minghui Electrical Equipment Co., LtdContact us

AFTER-SALE

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matters needing attention


Please refer to wiring instructions and wire diameter and current specification table for output wire diameter.

Before starting the machine, please make sure whether the power supply is correctly selected and connected. The input must be grounded reliably, otherwise the equipment will be damaged unpredictably. If the socket has no grounding wire, it can be connected with the ground wire at the grounding mark of the equipment.

Please confirm the coordination between the output voltage and the load before starting (it is recommended to remove the load first).

Do not install replacement parts or perform unauthorized modifications on the instrument to ensure its safety features.

Please refer to the specific warnings or precautions in this manual to avoid personal injury or instrument damage.


Safety matters


In order to prevent electric shock, it is strictly forbidden to disassemble the machine unless authorized by the company.

It is forbidden to use this equipment in life support system or other equipment with special safety requirements.

The company shall not be jointly and severally liable for direct or indirect financial losses arising from the use of this product.


Warranty


Free warranty for one year from the date of delivery, lifelong paid maintenance.

During the warranty period, our company does not charge any maintenance fee for the products that need to be repaired. If it is necessary to return to the factory, please send it to the maintenance point designated by our company, and the freight shall be borne by each party. If it is a product that needs to be returned to repair outside China, the related expenses will be borne by the customer.


Disclaimer


When the following conditions occur, the product will no longer be provided by our company's warranty service, our company will charge a certain amount of maintenance fees according to the relevant situation:

1. Repair, modify, change and install replacement devices without authorization of our company.

3. Use the product beyond the specified environment.

4. Incorrect or improper use by customers, such as: failure to provide input power according to the marked range, damage caused by handling, water intrusion inside the machine, etc.

5. Damage caused by force majeure, such as: lightning, fire, flood, etc.

Products beyond the warranty period from the date of delivery.


Other matters not covered shall be solved through communication

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